NZeSIM

Privacy Policy 隐私政策

Last updated: May 2026 最后更新：2026年5月

🔒 In short: We only collect your email address to deliver your eSIM. Your payment is handled by Stripe — we never see or store your card details. 🔒 简单说：我们只收集您的邮箱用于发送 eSIM。支付由 Stripe 处理，我们从不查看或存储您的银行卡信息。

1. Who We Are 1. 关于我们

NZeSIM is a New Zealand-based eSIM provider operating at nzesim.co.nz. For privacy-related enquiries, contact us at [email protected].

NZeSIM 是一家位于新西兰的 eSIM 服务商，网址为 nzesim.co.nz。如有隐私相关问题，请联系 [email protected]。

2. Information We Collect 2. 我们收集的信息

We collect only what is necessary to provide our service:

  • Email address — to deliver your eSIM QR code
  • Payment information — processed by Stripe; we do not store card numbers, expiry dates or CVV codes
  • Order details — plan purchased, amount paid, date of transaction
  • Device/browser info — basic technical data for security and fraud prevention

We do not collect your name, phone number, physical address, or government ID unless you provide it voluntarily when contacting support.

我们仅收集提供服务所必要的信息：

  • 邮箱地址 — 用于发送 eSIM 二维码
  • 支付信息 — 由 Stripe 处理；我们不存储卡号、有效期或安全码
  • 订单信息 — 购买的套餐、支付金额、交易日期
  • 设备/浏览器信息 — 用于安全防护和欺诈预防的基本技术数据

我们不收集您的姓名、电话号码、实际地址或身份证件，除非您在联系客服时主动提供。

3. How We Use Your Information 3. 我们如何使用您的信息

  • To send your eSIM QR code by email
  • To provide customer support
  • To process payments and prevent fraud
  • To comply with legal obligations

We do not sell, rent or share your personal information with third parties for marketing purposes.

  • 通过邮件发送 eSIM 二维码
  • 提供客户支持服务
  • 处理支付并防止欺诈
  • 遵守法律义务

我们不会将您的个人信息出售、出租或以营销为目的与第三方共享。

4. Third-Party Services 4. 第三方服务

We work with the following trusted third parties:

  • Stripe — payment processing. Stripe's privacy policy: stripe.com/privacy
  • Airalo — eSIM provisioning and delivery. Your order details are shared with Airalo solely to fulfil your eSIM.

我们与以下可信第三方合作：

  • Stripe — 支付处理。Stripe 隐私政策：stripe.com/privacy
  • Airalo — eSIM 供应与发放。您的订单信息仅用于履行 eSIM 订单。

5. Data Retention 5. 数据保留

We retain your order information (including email and plan details) for up to 7 years for accounting and legal compliance purposes. You may request deletion of your personal data by contacting us, subject to any legal retention requirements.

出于财务记录和法律合规目的，我们将保留您的订单信息（包括邮箱和套餐详情）最多 7 年。在法律允许的范围内，您可以联系我们申请删除个人数据。

6. Your Rights 6. 您的权利

Under New Zealand's Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where legally permitted)

To exercise these rights, email us at [email protected].

根据新西兰《2020年隐私法》，您有权：

  • 查阅我们持有的您的个人信息
  • 要求更正不准确的信息
  • 在法律允许的情况下要求删除您的数据

如需行使上述权利，请发送邮件至 [email protected]。

7. Cookies 7. Cookie

Our website uses minimal cookies necessary for the checkout process (provided by Stripe). We do not use tracking or advertising cookies.

我们的网站仅使用结账流程所必需的 Cookie（由 Stripe 提供）。我们不使用追踪或广告 Cookie。

8. Contact Us 8. 联系我们

For any privacy concerns, please contact us at [email protected].

如有任何隐私问题，请联系：[email protected]

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